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Managed IT Services: Enterprise IT, Server and Network Management Solution

Managing a company’s IT infrastructure is no simple task. It requires time, resources and a range of cutting-edge expertise that must be constantly updated. Groupe SL’s IT management solutions lighten your infrastructure so that you can concentrate on the most revenue-generating tasks.

Managed IT Services with Groupe SL: strong support for your growth

Technical support services

Groupe SL is here when you need us. Our technical support centre responds to your requests by email or phone Monday to Friday, 8 a.m. to 5 p.m. EST. When the situation requires it, a team of experts will visit your offices, whether for the installation of a new computer or any other IT equipment. In the event of an emergency or failure, IT support services are available 24 hours a day, 7 days a week.

Infrastructure management services

The virtual world never sleeps, neither do your computer systems! Thanks to our IT infrastructure management service, Groupe SL keeps your firewalls, Internet links, work and storage servers, applications and other systems secure, in real time and at all times. In the event of a threat, the team instantly deploys control measures to protect your assets. Tailored backup policies and recovery plans ensure that your data is preserved and protected at all times for absolute peace of mind.

Strategic IT services

What does the future hold for you? Groupe SL analyzes your ecosystem to develop an in-depth understanding of your current situation and then develops medium- and long-term strategic IT planning, reviewed annually, that improve the security and management of your corporate data. To offset any unpredictability, disaster recovery and contingency plans for the entire organization are also offered. Account managers, management, support and maintenance staff help drive success.

Want to find out how Groupe SL can meet your IT needs?

What Groupe SL offers

  • Remote, on-site and emergency technical support
  • Proactive infrastructure monitoring and maintenance
  • Security management
  • Backup management
  • Project management
  • Development of medium and long-term strategic plans
  • Development of disaster recovery and contingency plans

Why choose Groupe SL's Managed IT Services?

  • Predictable budgeting
  • Access to state-of-the-art IT infrastructure
  • Single point of contact accessible 24 hours a day, 7 days a week
  • Access to proactive and preventive IT management
  • Limit capital expenditures
  • Free up internal support staff

Ready to discuss Managed IT with the team ?

To learn more about the managed IT services offered by Groupe SL, to discuss your needs with the team or to pursue a career with us, contact us today.