IT services in Laval for SMBs
For more than 20 years, Groupe SL has been managing IT environments for SMBs with 15 to 250 workstations throughout Greater Montreal. Although the vast majority of the requests we handle are resolved remotely, with an average response time of less than 45 minutes, we also have several technicians who travel directly to Laval to provide on-site support.
Groupe SL supports SMBs across a wide service area, including Laval, the North Shore, the Island of Montreal, the South Shore and the Quebec City region. Our services include managed and co-managed IT services, cybersecurity, cloud services and strategic IT planning.
20+ years of IT environment management experience
< 45 min average response time
24/7 emergency support
Laval is served by our technicians who travel throughout the area as well as by our support centre team.
Head Office: 2085 Marie-Victorin Road, Suite 300, Varennes, QC J3X 0L5
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Our IT services in Laval
Day-to-day management, security, cloud services and consulting: four key areas delivered by our team of experts.
Managed and Co-Managed IT services in Laval
Entrust the complete management of your IT environment to a team that continuously monitors your systems. Our managed IT services include proactive monitoring of servers and workstations, patch management, backup management and user support.
For Laval SMBs that already have an internal IT resource, our co-managed IT services complement your existing team with tools, 24/7 monitoring, Level 2 expertise and coverage during vacations and absences. In both cases, you work with the same technicians from one interaction to the next.
IT security for Laval SMBs
Cybersecurity is part of our core service offering. Our IT security services include threat monitoring, vulnerability management, employee security awareness and penetration testing.
Our IT security services help businesses meet the requirements of insurers and management teams. This is an increasingly common concern for Laval businesses, which are now expected to demonstrate their level of security.
Cloud services and Azure migration for Laval SMBs
Cloud migration, application hosting and virtual desktops: our cloud services reduce your reliance on aging hardware and make your IT costs more predictable.
We support Laval SMBs with their migration to Azure using a step-by-step plan designed to avoid business interruptions. For organizations subject to data compliance requirements, such as clinics, laboratories, municipalities and professional firms, our sovereign cloud solutions ensure that information remains hosted in Canada.
IT Consulting and IT Roadmaps for Laval Businesses
Our IT consulting services help you understand your options before making investments. From an IT audit and a three-year IT roadmap to budgeting and planning for equipment replacement and risk assessments, we document the actual state of your environment and prioritize what needs to be addressed first.
This is often the step that comes before changing IT providers: an objective assessment of the current situation before making changes to or taking over the infrastructure. For a growing Laval SMB, this helps prevent poor technology decisions from accumulating over time.
How we cover Laval
Our team is based in Varennes and several of our technicians are located directly in Laval. In addition, most issues can be resolved remotely, no matter where you are. When an on-site visit is required, a technician can come to your location.
Areas We Serve, Including but Not Limited To
- Laval areas: Chomedey, Sainte-Dorothée, Laval-des-Rapides, Pont-Viau, Duvernay, Saint-Vincent-de-Paul, Saint-François, Vimont, Auteuil, Sainte-Rose, Fabreville, Laval-Ouest, Laval-sur-le-Lac, Îles-Laval
- Laval business hubs: Centropolis, Carrefour Laval, Cité de la Biotech and the industrial parks along Highways 440, 15 and 13
- North Shore: Terrebonne, Mascouche, Repentigny, Blainville, Boisbriand, Sainte-Thérèse, Rosemère, Bois-des-Filion
- Island of Montreal: Ahuntsic, Cartierville, Saint-Laurent, Villeray, Montréal-Nord, Rivière-des-Prairies, downtown Montreal, West Island
- South Shore and Montérégie: Varennes, Boucherville, Longueuil, Brossard, Sainte-Julie, Beloeil, Chambly, Sorel-Tracy
Why Laval SMBs choose Groupe SL
Une équipe fiable
Moins de 45 minutes en moyenne pour les demandes non urgentes. Nous publions ce chiffre parce que nous le suivons de près.
Des techniciens qui se déplacent à Laval
Notre bureau est à Varennes, mais plusieurs de nos techniciens desservent Laval au quotidien. Migration de serveur, câblage, déploiement de postes, remplacement d’équipement : lorsqu’une présence physique est nécessaire, quelqu’un se rend sur place.
Des secteurs que nous connaissons déjà
Manufacturier et distribution, sciences de la vie et santé, construction, commerce et cabinets professionnels : les PME lavalloises que nous accompagnons viennent de tous les horizons. Ce qui change d’un secteur à l’autre, ce sont les contraintes, la conformité, la disponibilité des systèmes de production, la gestion de plusieurs sites.
La reprise d’un fournisseur existant est notre quotidien
Une bonne partie de nos nouveaux mandats à Laval et dans le Grand Montréal sont des changements de fournisseur. Le processus est bien établi : lecture de la situation, priorisation des risques, et finalement, transition des accès, des licences et de la documentation, le tout, sans interruption de service.
La sécurité est intégrée
Surveillance des menaces, gestion des vulnérabilités et audits réguliers font partie de la prestation de base.
Une couverture réelle sur les deux rives et jusqu’à Québec
Nos équipes du Grand Montréal et de Québec partagent les mêmes outils, la même documentation et la même équipe d’urgence 24/7. Si vous avez des bureaux dans les deux régions, vous n’avez qu’un seul fournisseur.
A reliable team
Less than 45 minutes on average for non-urgent requests. We publish this number because we track it closely.
Technicians who provide on-site service in Laval
Our office is in Varennes, but several of our technicians serve Laval on a daily basis. Server migrations, cabling, workstation deployments and equipment replacements: when an on-site presence is required, a technician can come to your location.
Experience with the industries we serve
Manufacturing and distribution, life sciences and healthcare, construction, retail and professional firms: the Laval SMBs we support operate in a wide range of industries. What changes from one industry to another are the constraints, compliance requirements, production system availability and management of multiple locations.
Taking over from an existing provider is part of our day-to-day work
A significant portion of our new engagements in Laval and Greater Montreal involve changing IT providers. Our process is well established: we assess the current situation, prioritize risks and then transition access, licences and documentation, all without interrupting your operations.
Security is built in
Threat monitoring, vulnerability management and regular audits are part of our core service offering.
True coverage on both shores and all the way to Quebec City
Our Greater Montreal and Quebec City teams use the same tools, share the same documentation and rely on the same 24/7 emergency support team. If you have offices in both regions, you only need one IT provider.
A 20- to 30-minute call allows us to understand your IT environment and current challenges, followed by an IT audit if the initial discussion is a good fit. There is no commitment at this stage.
Frequently asked questions
Do you have an office in Laval?
No. Our Greater Montreal office is located at 2085 Marie-Victorin Road, Suite 300, in Varennes. However, several of our technicians serve Laval and travel there regularly.
Does not having an office in Laval make a difference for us?
For day-to-day support, no, because everything can be handled remotely. For projects that require an on-site presence, such as server migrations, cabling or workstation deployments, our technicians travel throughout Laval, from Chomedey to Saint-François.
Which areas of Laval do you serve?
We serve the entire Laval area, including Chomedey, Sainte-Dorothée, Laval-des-Rapides, Pont-Viau, Duvernay, Vimont, Auteuil, Sainte-Rose, Fabreville, Laval-Ouest, Saint-François and Saint-Vincent-de-Paul, as well as major business hubs such as Centropolis and Cité de la Biotech. We also cover the North Shore and the Island of Montreal. Visit our IT services in Montrea.
Do you also serve the South Shore, Montérégie and Quebec City?
Yes. From Varennes, the South Shore and Montérégie are part of our local service area, including Boucherville, Longueuil, Sainte-Julie, Saint-Bruno, Contrecœur, Verchères and the corridor extending to Sorel-Tracy. We also have an office in Quebec City at 585 Charest Boulevard East, and both teams use the same tools, share the same documentation and rely on the same 24/7 emergency support service. Visit our South Shore IT services and IT services in Quebec City
Can you take over from our current IT provider?
Yes. A significant portion of our new engagements involve changing IT providers. We begin by assessing the current situation and prioritizing immediate risks, followed by a structured transition of access, licences and documentation, all without interrupting your operations.
How much do managed IT services cost for an SMB in Laval?
Our managed IT service plans vary based on the number of users per month, the size of your IT environment, the level of security required and whether you already have an internal IT team. We establish pricing following an initial audit to avoid unexpected costs for either party.